Founded in 1928, Primeau Vélo is one of the largest bicycle retailers in Quebec. The company specializes in the sale of bicycles, apparel, bicycle parts, and accessories from renowned brands. It also offers maintenance and upgrade services. Primeau Vélo has one store in Brossard and another in Laval, as well as a transactional site.
Primeau Vélo primarily wanted to centralize its purchases and operations to gain productivity. The company wished to eliminate work in isolation and optimize data entry into the system to avoid:
The company also wanted to make all of its products available to its customers on the internet, as well as homogenize prices between its branches and its site to ensure consistency, an essential element of e-commerce today.
To support all its operations, Primeau Vélo made plans to implement a unique system including:
Primeau Vélo decided to implement these two solutions because they are complete and include all the required modules. In addition, they are proven and can be integrated with other platforms.
To optimize business processes, while ensuring that they are aligned with the best practices of the management system (ERP), several interventions have taken place, including the: